Yardstick Benchmarking for Parks and Facilities
The BCRPA has partnered with Yardstick, a benchmarking tool that collects management and planning data, measures performance and drives future improvements in parks, open spaces and recreation facilities.
Yardstick is a suite of benchmarking tools that delivers “need to know" information for your business to inform your decision making and improve your service delivery.
Benchmarking is a measurement of the quality of an organization's policies, products, programs, strategies, etc., and their comparison with standard measurements, or similar measurements of its peers.
The objectives of benchmarking are:
- to determine what and where improvements are called for,
- to analyze how other organizations achieve their high performance levels, and
- to use this information to improve performance.
Yardstick operates in three key project areas – parks, recreation facilities and roads. Each project area provides tools to collect and compare critical information to measure current performance and drive future improvements. All three projects use the benchmarking tool, and the parks and facilities projects also offer the survey tool to collect information direct from users.
Yardstick currently operates in Scandinavia, Australia, Canada and New Zealand, across 120 organisations.
For members interested in participating in Yardstick, please contact Yardstick Project Manager Chris Rutherford